Diagnóstico situacional das unidades de informação de universidades governamentais brasileiras em relação aos produtos e serviços do IBGE

Abstract

A study undertaken of the Social Sciences and Geosciences libraries of the Brazilian governmental universities, analysing their access to the products and services of IBGE. A structured questionnaire was used employing the critical incidenttechnique. The results showed that a minority of the population researched do not use the products and services of IBGE. the main reason for this is the lack ofdemand of their end users. Information in printed form manifests the largest incidence of use, whereas that available in electronic form is largely unknown. Thelack of dissemination of IBGE's products and services is, in general, the major detriment in identifying their accessibility and utilization, underlying the institution's low visibility as a whole. The perception of the needs of the end users was not clearly defined by the libraires. IBGE was rated positively in attending to the requests of the libraries. The most frequently used libraries of the IBGE network are the main library in Rio de Janeiro and those in the state capitals. The results of this study indicate the need for a reformulation of IBGE's dissemination policy related to university libraries.