Pandemia e Teletrabalho em uma empresa nacional de pesquisa: impactos e avanços das mudanças organizacionais

Abstract

This study aimed to investigate the implementation of the telework regime in a research institution in the face of a pandemic, justified by the need to identify possible benefits and/or overload experienced by employees in the face of the lockdown that was taking place in the world, thus analyzing how the organization structured this new routine for employees. This research was a descriptive and exploratory case study, based on the problem structuring methodology with a group of nine workers. The chosen group is most of the administrative area, considering that their activities are more telecommutable. Individual interviews were conducted with each of the identified workers. The interviews were recorded, transcribed and categorized into meaning cores. The interviewees exposed the problems identified during the telework period, as well as the positive points. As a result, we identified that the organization of work as a whole directly impacts most of the problems presented, identifying the difficulty of communication between people, between teams and between sectors, which were not remedied by the various DICTs made available to facilitate the work. dialogue and flow of information. Since communication is fundamental to the organizational context of an organization, this is considered one of the most relevant points to be worked on. We also suggest. Management training in listening, when one should consider and try to internalize the spaces of speech in the practices of the RJ Unit, this work being relevant in identifying possible preventive and corrective actions that benefit the organization and employees in telework activities , as well as contributing to the development of new studies on the subject.