Please use this identifier to cite or link to this item:
http://hdl.handle.net/11422/2666
Type: | Relatório |
Title: | CEPE: a cooperative editor for processes elicitation |
Author(s)/Inventor(s): | Santoro, Flávia Maria Borges, Marcos Roberto da Silva Pino, José Alberto |
Abstract: | Companies nonnally hire extemal consultants to carry out their Business Process Re-engineering. While this can be straightforward in the short tenn, it does not produce the desired result on the mid and long tenns. A low leveI of workers' involvement with a consequent resistance to changes, and a continuous dependency on extemal consultancy are the main drawbacks. We propose an altemative approach to BPR, specifically to Workflow Design, where company workers play an active and important role in re-designing the organization's processes in a cooperative style. The paper describes the essence of a BPR method based on participatory design and stepwise refinement, which we believe, will generate better results than the traditional approach. We also present CEPE -Cooperative Editor for Processes Elicitation -, which is a cooperative graphic editor that supports the processes knowledge building. That is the second phase of the proposed method. |
Keywords: | CEPE (Editor cooperativo para processos de elicitação) Processos de elicitação Reengenharia de processos |
Subject CNPq: | CNPQ::CIENCIAS EXATAS E DA TERRA::CIENCIA DA COMPUTACAO::METODOLOGIA E TECNICAS DA COMPUTACAO |
Production unit: | Instituto Tércio Pacitti de Aplicações e Pesquisas Computacionais |
In: | Relatório Técnico NCE |
Issue: | 2899 |
Issue Date: | 31-Dec-1999 |
Publisher country: | Brasil |
Language: | eng |
Right access: | Acesso Aberto |
Citation: | SANTORO, F. M.; BORGES, M. R. S.; PINO, J. A. CEPE: a cooperative editor for processes elicitation. Rio de Janeiro: NCE, UFRJ, 1999. 18 p. (Relatório Técnico, 28/99) |
Appears in Collections: | Relatórios |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
28_99_000611362.pdf | 2.04 MB | Adobe PDF | View/Open |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.