Pantheon Institutional repository
Collect, preserve and disseminate digital academic production in all areas of knowledge.
Comprise the assets of the repository, in addition to theses and dissertations at UFRJ, scientific articles, electronic books, book chapters and papers presented at events for teachers, researchers, administrative staff and students of master's and doctoral degrees.
Browsing by Author Baptista, Marcio Amaral
Showing results 1 to 1 of 1
| Author(s) | Title | Issue Date | Type |
|---|---|---|---|
| Figueiredo, Kleber Fossati; Leite, Valdecy Faria; Baptista, Marcio Amaral | Fatores determinantes da qualidade do serviço no setor bancário | 1995 | Relatório |