Pantheon Institutional repository
Collect, preserve and disseminate digital academic production in all areas of knowledge.
Comprise the assets of the repository, in addition to theses and dissertations at UFRJ, scientific articles, electronic books, book chapters and papers presented at events for teachers, researchers, administrative staff and students of master's and doctoral degrees.
Browsing by Subject Serviços - Qualidade
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| Author(s) | Title | Issue Date | Type |
|---|---|---|---|
| Figueiredo, Kleber Fossati; Fassini, Flavio D. | Avaliação do serviço ao cliente no setor de comercialização e distribuição de gases medicinais do Rio de Janeiro | 1993 | Relatório |