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Please use this identifier to cite or link to this item: http://hdl.handle.net/11422/16669
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dc.contributor.advisorLima, Thiago Gomes de-
dc.contributor.authorLopes, Thiago da Silva-
dc.date.accessioned2022-04-08T18:16:03Z-
dc.date.available2023-12-21T03:02:25Z-
dc.date.issued2022-
dc.identifier.citationLOPES, Thiago da Silva. Strategic planning as a tool for decision making at an english language school: a study case. 2022. 69 f. Trabalho de Conclusão de Curso (Bacharelado em Engenharia de Produção) - Instituto Politécnico, Universidade Federal do Rio de Janeiro, Macaé, 2022.pt_BR
dc.identifier.urihttp://hdl.handle.net/11422/16669-
dc.languageengpt_BR
dc.publisherUniversidade Federal do Rio de Janeiropt_BR
dc.rightsAcesso Embargadopt_BR
dc.subjectPlanejamento estratégicopt_BR
dc.subjectAnálise SWOTpt_BR
dc.subjectBalanced scorecarden
dc.subjectStrategic planningen
dc.titleStrategic planning as a tool for decision making at an english language school: a study caseen
dc.title.alternativePlanejamento estratégico como uma ferramenta para tomada de decisão numa escola de inglês: um estudo de casopt_BR
dc.typeTrabalho de conclusão de graduaçãopt_BR
dc.contributor.advisorLatteshttp://lattes.cnpq.br/9619275258304148pt_BR
dc.contributor.authorLatteshttp://lattes.cnpq.br/2491736097272700pt_BR
dc.contributor.referee1Silva, Carlos Eduardo Lopes da-
dc.contributor.referee1Latteshttp://lattes.cnpq.br/3661779648574360pt_BR
dc.contributor.referee2Araújo, Denise Siloto de-
dc.contributor.referee2Latteshttp://lattes.cnpq.br/4753482067563590pt_BR
dc.description.resumoStrategic Planning has been used since 1950 in the business world. It went through many different transformations so that it does not become old fashioned. In his research, key factors to build up an assertive strategic planning will be analyzed, for instance, industry data, company records and government issues. A good strategic planning may drive the company way quicker and more accurate towards its mission and vision established by the company itself. The main objective of this research is to analyze through case study methodology how a language English school makes its own strategic planning using tools used at strategic management, such as: SWOT Analysis, Balanced Scorecard (BSC) and Strategic Map, 5W2H, Business Model Canvas, Five Forces of Porter, and Income and Balance Statement. Some key initiatives were found recommended for the company studied, for instance: internationalization, development of own material, and development of technology regarding the metaverse so that a broader share of market can be tackled. It was concluded that the company uses the strategic planning tools, especially, to pivot whenever necessary despite the competitive language learning market. The study showed two of the tools were more used towards the strategic planning development, that was, the SWOT Analysis and the Balanced Scorecard. It was also identified that the 5W2H tool could have been used even more once the action plan was defined it is considered to be a stage of great relevance for the strategic planning.pt_BR
dc.publisher.countryBrasilpt_BR
dc.publisher.departmentInstituto Politécnicopt_BR
dc.publisher.initialsUFRJpt_BR
dc.subject.cnpqCNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO::GERENCIA DE PRODUCAOpt_BR
dc.embargo.terms365 diaspt_BR
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