Saúde do trabalhador e gestão dos processos de trabalho: reflexões acerca de arranjos possíveis em meio à crise pandêmica

Abstract

Since its first appearance in China in December 2019, the new coronavirus, or SARS Cov-2, has rebelled against the greatest public health emergency ever faced by the community. internationally over the last hundred years. In addition to concerns about the physical health of the population, mental health has become the focus of many studies and care and prevention actions. In this work, we used the methodology of participant observation to present the innovations implemented by a Health Care Service for Education Workers, as a way of coping with the difficult context of risks and uncertainties experienced over the years. years 2020 and 2021. Among the actions of the Department of Health Care (DASS/FME), Conversation Circles were offered on the mental health of Network servers Municipal Education of Niterói, Collective Spaces for sharing experiences, knowledge and narratives, as a way of providing support and strengthening to groups in the units network schools. The Conversation Circles ended up raising a whole set of questions which, during the process of resuming face-to-face activities, shed light on the dimension of discretion of the agents located at the end of the services, as well as their potential for qualify the formulation of public policies. This work seeks to draw bridges between health servers and the management of work processes, finally suggesting the potential formative and therapeutic effect of workers' participation in management decision-making.