A percepção das ausências : os sentimentos dos servidores técnico-administrativos de uma universidade federal sobre as medidas de prevenção e combate ao assédio moral na instituição

Abstract

Bullying encompasses a range of unacceptable behaviors, practices or threats. The reality of this evil is something that can be verified in both private and public companies, and it has also become common among servers working in the higher education environment. Its practice in the organizational environment is capable of generating consequences for the institution and for those who are subordinate to it. However, it is believed that it is possible to prevent and combat the occurrences of organizational moral harassment. Recognizing this possibility, this work makes a cut that aims to understand the perception of technical-administrative servers, located in a federal university in the city of Rio de Janeiro, about the prevention and combat measures adopted by the federal university in which they are inserted. This is a descriptive study, carried out through an online questionnaire and semi-structured interviews with technical-administrative employees who agreed to be interviewed. The data were analyzed through content analysis and made it possible to verify the predominance of negative feelings and uncertainties about measures to prevent and combat bullying, which appear to be non-existent. In this way, the work also collaborated to raise combat strategies to be adopted by the studied university, in which there are indications of the need for commitment in dealing with violence.