Saúde mental nos três níveis de atenção: relato de experiência

Abstract

The text describes the author's experience during an internship at a territorialized mental health service in Rio de Janeiro, within the Family Medicine residency program. Mental health is approached as a complex and plural field, where the work involves integrating the three levels of care and coordinating actions in the community. The importance of territorialized psychosocial care is highlighted, which not only involves health services but also integrates with other public policies and social actions. The work of the multidisciplinary team and the dynamic of matriculation with family health clinics are central to the approach described. The text also emphasizes the National Humanization Policy (PNH), which aims to promote autonomy and shared responsibility in SUS services. The experience is presented with a focus on specific patient cases and the challenges encountered in the work process, such as intra- and intersectoral communication, patient resistance, and the complexity of mental health care. The methodology used is qualitative, based on experience reports and practical observations in the service.